Frequently Asked Questions (FAQ)

What payment methods do you accept?

We accept payments via credit card (Visa, MasterCard, American Express, etc.), as well as secure online payment services like PayPal, along with other payment options specific to your region.

What are the delivery times for your products?

Delivery times vary depending on your region and the product ordered. Generally, we estimate a delivery time between 7 and 20 working days. Please note that delays may occur due to circumstances beyond our control, such as logistical issues or customs constraints.

Can I track my order online?

Yes, once your order is shipped, you will receive a confirmation email containing a tracking link. You can use this link to track the status of your order in real-time.

Do you offer international delivery?

Yes, we offer international delivery to most countries. Please check the availability and specific delivery fees for your country during the ordering process.

What should I do if I receive a damaged or defective product?

We apologise for any inconvenience caused by a damaged or defective product. Please contact us immediately at the email address: contact@blazystore.com, attaching photos of the damaged or defective product. We will assist you in the process of returning or replacing the product.

Can I cancel my order after placing it?

If you wish to cancel your order, please contact us as soon as possible at the email address contact@blazystore.com. We will do our best to process your request, taking into account the status of your order.

What is your return policy?

We offer a 30-day return policy from the receipt of your order. If you wish to return a product, please contact us at the email address contact@blazystore.com for detailed instructions on the return process.

How can I contact you for additional questions?

For any additional questions, please contact us at the email address contact@blazystore.com or via our contact form on our website. Our customer service team will be happy to assist you as soon as possible.